Feedback Is Not Coaching

Written by Eleveo Director of Product Commercialization for Quality Assurance & Training Connection (QATC)

If you’re like me, you have one coach in your life whose impact stands apart from the rest. He or she might’ve been a little league coach, a high school band director, a college professor, or professional mentor.

A good coach will stand out for many different reasons,
but I’d wager one common trait is their inclination to go beyond simply passing along feedback — pointing out what you did right or wrong. Instead, they probe the "whys" and the "hows" — why your instincts, words or actions might’ve been wrong in a particular circumstance and how you might avoid making the same mistake again.

Anyone with an opinion can give feedback. Only coaches coach.

Feedback is not coaching.

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