Eleveo Call Center Compliance
Developed to help organizations operate in compliance with an alphabet soup of regulations - GDPR, HIPAA, PCI DSS, MiFID, CCPA, FCA CDC and more - Eleveo’s call center compliance tools deliver a range of capabilities that protects customers’ privacy and your organization’s legal and financial exposure.
Eleveo thrives in highly regulated industries, where stringent demand that organizations and their contact centers protect customer and patient information. Our call center compliance tools are designed to help businesses meet the highest data security standards and protect sensitive information from unauthorized access or disclosure.
Our tools are compliant with the Payment Card Industry Data Security Standard (PCI DSS), ensuring that businesses can collect, transmit, and store payment card information securely.
The increasing complexity and diversity of regulations pose a challenge for businesses, but with Eleveo’s call center compliance tools companies can stay on top of their compliance requirements while protecting their customers’ privacy.
SOC 2 Certification: Information Security in the Cloud - Eleveo's cloud-based solutions are SOC 2 Type 2 certified. That means your data and your customers' data remains secure, available, confidential and private. This and other certifications, including ISO 9001 and ISO 27001, underscore our commitment to meeting all statutory and regulatory requirements for our customers.
The bottom line is, whether your IT infrastructure is on-prem, in the cloud or in a hybrid environment, compliance and security are key challenges. Organizations across a wide array of industries, from healthcare, finance and insurance to education and government, place extraordinary trust in Eleveo.