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Platform Partners

UCM Integrations for Every Business Need

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In today's landscape, businesses often need deep integrations to multiple UCM platforms. Our WFO solutions integrate to multiple platforms at once in any environment.

Solution Partners:

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CISCO

Eleveo is a Cisco SolutionsPlus vendor with deep integrations to all Cisco platforms for voice, and video.

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Genesys

Eleveo integrates with Genesys Pure Engage as an on-premise integration

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Amazon Connect

Amazon Connect with Elevēo makes it easy to deploy a voice-based customer contact center and provide reliable customer engagement at any scale.

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Unify OpenScape Xpert
Record financial turrets using the same platform used for your contact center. 
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AudioCodes
Eleveo partners with AudioCodes to integrate Land Mobile Radios, Microsoft Teams & more.
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Mobile (Remote) Recording

Eleveo solutions allow for remote recording of mobile devices 

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Key Partners

CISCO 

We tightly integrate with CISCO UCCE, UCCX, CUCM & Webex platforms & are a Cisco SolutionsPlus provider of omnichannel recording, WFO and revenue protection solutions.

Our Cisco integration synchronizes agents, supervisors, calls, video, and chats for compliance & workforce optimization.

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Amazon Connect

Eleveo offers multiple models for Amazon Connect including Eleveo As A Service with a fully hosted pay per use solution using the Eleveo product suite and Amazon Connect in AWS.  We also offer hybrid connections for customers who want to burst to Amazon Connect or who prefer hosting Eleveo on-premise. 

Our Amazon Connect integration synchronizes calls, compliance & workforce optimization.

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Genesys

Eleveo integrates with Genesys Pure Engage for on-premise deployments, for customers who prefer eleveo WFO 

Our Genesys integration synchronizes agents, supervisors, calls, video and chats for compliance & workforce optimization.
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