Contact Centers today operate in diverse IT landscapes. Eleveo provides our customers with choices - deep integrations with multiple UCM platforms in cloud, on-prem and hybrid environments.
Solution Partners
Cisco
Eleveo is a Cisco SolutionsPlus vendor with deep integrations to all Cisco platforms for voice, and video - in the cloud, on-prem and in hybrid environments.
Genesys
Eleveo integrates with Genesys Pure Engage as an on-premise integration
Amazon Connect
Amazon Connect with Elevēo makes it easy to deploy a voice-based customer contact center and provide reliable customer engagement at any scale.
Microsoft
Eleveo integrates with Microsoft Teams to record, store, play-back and analyze customer interactions occurring outside of the contact cente
Unify OpenScape Xpert
Record financial turrets using the same platform used for your contact center.
AudioCodes
Eleveo partners with AudioCodes to integrate Land Mobile Radios, Microsoft Teams & more.
Mobile (Remote) Recording
Eleveo solutions allow for remote recording of mobile devices
Key Partners
Cisco
We tightly integrate with CISCO UCCE, UCCX, CUCM and Webex Contact Center, Webex Calling and Webex Calling Customer Assist.
Cisco Integration
Our Cisco integration synchronizes agents, supervisors, calls, video, and chats for compliance & workforce optimization.
Amazon Connect
Eleveo’s cloud product is built to address the daily challenges of modern contact centers on Amazon Connect. Our Workforce Optimization tool suite is the natural choice for Amazon partners seeking advanced compliance, quality management, workforce management and recording capabilities.
Amazon Connect Integration
Our Amazon Connect integration synchronizes Call Recording, Quality Management and Workforce Management Capabilities in the Cloud.
Genesys
Eleveo integrates with Genesys Pure Engage for on-premise deployments, for customers who prefer eleveo WFO
Genesys Integration
Our Genesys integration synchronizes agents, supervisors, calls, video and chats for compliance & workforce optimization.
