Contact center and back-office options
Eleveo + Microsoft Teams + your CCaaS solution = A unified solution for recording, accessing and analyzing every interaction in the contact center and back-office.
If your sole focus is on back office compliance the Eleveo + Microsoft Teams integration still delivers.
Organizations using Microsoft Teams as a communication platform for customer calls in the back office can record those calls using the Teams platform and store, manage, play back, and analyze them using the Eleveo suite.
Eleveo + Microsoft Teams = Compliance recording capabilities for all your back-office interactions.