Primary Benefits:
![Simplicity](https://www.eleveo.com/hs-fs/hubfs/icon-bulb.png?width=50&height=53&name=icon-bulb.png)
Simplicity & Automation
Automated categorization, speech analytics, and interaction tagging proactively illuminate potential problems for you.
![Omni Channel Versatility](https://www.eleveo.com/hs-fs/hubfs/icon-versatility.png?width=59&height=59&name=icon-versatility.png)
Omni Channel Versatility
Any channel, any data, any source rolled into a single workflow with our one of a kind conversation explorer.
![Search Analytics](https://www.eleveo.com/hs-fs/hubfs/icon-search-analytics.png?width=47&height=47&name=icon-search-analytics.png)
Search Analytics
Maximize your speed to critical data with search analytics. Dive into our conversation explorer and feel the difference.
![Employees](https://www.eleveo.com/hs-fs/hubfs/icon-employees.png?width=43&height=44&name=icon-employees.png)
Employee Optimization
Enable agents and improve skills, scheduling, schedule adherence, and forecasts.
![Engine](https://www.eleveo.com/hs-fs/hubfs/icon-engine.png?width=54&height=39&name=icon-engine.png)
Multi-Channel, Multi-Skill Scheduling and AI-Powered Auto Scheduling
Eliminate forecasting and scheduling complexities. Ask us about how we use AI to automate those efforts.
![Targeted](https://www.eleveo.com/hs-fs/hubfs/icon-target.png?width=60&height=61&name=icon-target.png)
Targeted Insights
Transform raw data into actionable intelligence with our call center workforce optimization software's analytics tools.