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Company Update

Eleveo Announces Leadership Transition

Eleveo is excited to announce a leadership transition designed to support the company’s continued...
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Company Update

Eleveo Moves Its Prague Headquarters to DOCK

We’ve officially moved our corporate headquarters in Prague to DOCK, a modern complex at the border...
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Product Update

Eleveo Expands Workforce Management Integration to Support Cisco Webex Calling & Customer Assist

Delivering workforce management to a broader range of Cisco-powered contact centers We’re excited...
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Company Update

Eleveo Welcomes Wesley Siu as Vice President of Product Management

Eleveo is happy to announce the appointment of Wesley Siu as Vice President of Product Management....
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Product Update

Eleveo Launches Version 10: Powerful New Features, Enhanced UI, and Broader Deployment Flexibility

We’re excited to announce the official release of Eleveo Version 10.0, a long-term supported (LTS)...
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Eleveo Launches AI-Powered Workforce Optimization Suite on AWS Marketplace

Eleveo, a trusted provider of AI-fueled Workforce Optimization solutions, proudly announces the...
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Product Update

Eleveo Product Update 9.7

We’re thrilled to announce the release of our latest product, now available for flexible deployment...
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Product Update

Eleveo Product Update 9.5

Speech Generative AI, Call Recording for Webex Calling and More!
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Eleveo Product Update 9.4

We're excited to announce that our latest product release is available with flexible deployment ...
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Elevēo Delivers Enhanced Customer Experiences with Webex by Cisco

Eleveo expands partnership with Webex by Cisco to deliver recording and quality management for...
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Blog Posts

All Blog Posts
Contact Center, Workforce Management

Building Better Adherence: Smarter Schedules, Happier Teams

Schedule adherence is one of the most important performance metrics in contact centers. Even so, it’s perhaps one of the least understood, mainly because there are few absolutes associated with it.

July 01, 2025
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Support & Services, Contact Center

5 Key Questions to Ask WFO Providers About Their Support

Running a contact center is kind of like managing a living, breathing thing. There’s a constant buzz of activity, different personalities, and a steady stream of unique customer interactions. Sometimes things go smoothly, sometimes not. Just like any complex system, contact centers can be healthy and efficient—or not so much.

April 22, 2025
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Contact Center, Workforce Management

It Pays to have Workforce Management Software

Workforce Management software unlocks ROI in Your Contact Center Move from spreadsheets to workforce management (WFM) software and you’ll quickly boost agent productivity and satisfaction, improve resource management, and free supervisor/manager time.

March 27, 2025
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About Eleveo

Eleveo is a provider of intuitive, functionally advanced, AI-fueled Workforce Optimization tools designed to address the range of challenges managers and decision-makers face in today’s contact centers. Our mission is to elevate every encounter in the contact center with an easy to deploy/use/manage/scale suite of tools that include Call Recording/Media Management, Workforce Management, Quality Management, Analytics and Compliance.


Eleveo offers deployment flexibility - on-prem, in the cloud or in a hybrid environment. We earn a consistent 90+ NPS from our customers and have built a 20+ year reputation in the industry for our commitment to enhancing the customer, agent, and manager experience.

CZ (Global)

Eleveo a.s.

IČ: 25730151

Boudníkova 2514/7

Prague 8, 180 00

Czech Republic

info@eleveo.com

+420 222 554 112

US

Eleveo Inc.

Franklin, Tennessee

+1 (615) 224-3414

+1 (888) 939-4291

SK

Eleveo a.s., organizačná zložka Slovensko

Košice, Slovakia

+421 948 892 189

Keep in touch with us

Copyright © 2026 Eleveo. All rights reserved.
Eleveo a.s., zapsána v obchodním rejstříku vedeném Městským soudem v Praze, v oddíle B, vložka 22865