Version 1.2 – Issued January 2023
We process and use your personal data in accordance with the provisions of both Czech legislation (Personal Data Processing Act No. 110/2019 Coll.) and European legislation (Regulation (EC) 2016/679 of the European Parliament and of the Council) and any other applicable legislation (“Data Protection Acts”). Further, Eleveo is ISO 27001 certified.
The controller of personal data within the meaning of Data Protection Acts is:
Registered in Czech Republic under ID No.: 25730151
If you have any questions about the processing and protection of your personal data, please contact us by e-mail at: firstname.lastname@example.org.
The majority of the personal data that we process with respect to our customers, potential customers, suppliers and other contractors is held by us in connection with offering and providing our services (“Solutions”).
All of the below-mentioned personal data that arises from our mutual communication and interaction are controlled by the internal system of personal data protection in accordance with Data Protection Acts. We control the access to personal data, the technical measures for their security and the duration of their existence to the maximum extent.
Personal Data is any information that relates to an identified or identifiable individual, such as name, address, telephone number, e-mail address, IP address and other.
In the event that you have voluntarily given us a consent to send commercial communications, we process your personal data for the marketing and business development purposes of Eleveo, i.e., in particular for the purpose of offering the products and services of the Company, sending information about organised events, etc. For these purposes we process the following personal data: name, surname, e-mail address.
You can unsubscribe from commercial communication at any time, either in the context of the commercial communication or by sending an e-mail with the unsubscribe request to email@example.com.
If you write to us through a contact form, online chat or a specific e-mail address, we process your personal data only for a necessary period of time for the purpose of handling your demand or your inquiries and comments.
If you contact us by phone, we monitor your call-in order to evaluate the quality of the information that we offer and that our operators provide for the assessment of services based on the legal grounds of a legitimate interest of the controller.
Eleveo retains certain personal data for internal operations such as finance, business or legal.
Eleveo processes personal data based on following legal basis:
We use all personal data collected from our customers and third parties solely for the internal needs of Eleveo, we protect it against misuse, and we do not disclose it to third parties without prior notice or consent.
Exceptions are third party companies that provide support services for us and state authorities. We may but are not obliged to provide your personal data to these entities to the minimum extent, for example, in the following cases:
We contractually require from all service providers (excluding public administration authorities) that they process your personal data in accordance with the terms of personal data protection and Data Protection Acts.
We process and store the personal data of our customers and third parties for the strictly necessary period to ensure all rights and obligations arising from the contract, and then for the period that we are required to keep data in accordance with the generally binding legal regulations.
We process any personal data obtained on the basis of your voluntary consent for the purpose of sending commercial communications until you withdraw your consent.
Eleveo will provide you with information about any personal data of you that we process. Please contact us at firstname.lastname@example.org for any inquiries regarding our processing of personal data.
Regarding processing of personal data, you have following rights:
If you have given us consent to the processing of your personal data for the purpose of sending commercial communications, you may withdraw this consent at any time.
If you believe that we do not handle your data adequately and in accordance with legal regulations, you can lodge a complaint with the supervisory authority, which is the Office for Personal Data Protection.
Despite the above, we are not able to identify you to the level of a specific natural person based on the cookies.
You can easily delete cookies from your computer or from another device using your browser. For instructions on how to handle cookies and how to remove them, see the “Help” menu of your browser. However, in this case it is possible that some parts of our website will not be correctly displayed, viewing them will be more difficult for you and you will not be able to see the product offers corresponding to your needs.
If you use our website, we collect statistical data about your activity, which we further use to improve our services.
A service that provides an analysis of our website. It is provided by Google Inc. (“Google”). The information generated when using our website is transferred to Google servers, where it is stored. Google uses this information to analyse user behaviour on our website and then provides this analysis to us.
Eleveo APR does not process any personal data while integrated with third party applications.