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Customer Success Story: Bloom Healthcare improves call quality, agent training, and CX with Eleveo

Bloom Healthcare provides in-home primary care, behavioral health, chronic care, and hospice services to seniors across Colorado and Texas. Approximat...

February 03, 2026

Customer Success Story: An Eye Care Group Practice Enhances Agent Performance and Accountability with Eleveo

This ophthalmology/optometry practice’s 32 contact center agents support 13 clinics and 55 ophthalmologists. Most of those agents work remotely. Unlik...

August 28, 2025

Customer Success Story: Egyptian Bank leverages Eleveo to improve compliance, agent performance and CX

This bank has a team of 80 agents handling everything from incoming calls about accounts and credit cards to outgoing calls about banking products, se...

August 22, 2025

Building Better Adherence: Smarter Schedules, Happier Teams

Schedule adherence is one of the most important performance metrics in contact centers. Even so, it’s perhaps one of the least understood, mainly beca...

July 01, 2025

5 Key Questions to Ask WFO Providers About Their Support

Running a contact center is kind of like managing a living, breathing thing. There’s a constant buzz of activity, different personalities, and a stead...

April 22, 2025

It Pays to have Workforce Management Software

Workforce Management software unlocks ROI in Your Contact Center Move from spreadsheets to workforce management (WFM) software and you’ll quickly boos...

March 27, 2025

Eleveo Announces Leadership Transition

Eleveo is excited to announce a leadership transition designed to support the company’s continued growth and long-term strategic direction. Effective ...

January 19, 2026

Eleveo Moves Its Prague Headquarters to DOCK

We’ve officially moved our corporate headquarters in Prague to DOCK, a modern complex at the border of Libeň, Karlín, and Holešovice, on the banks of ...

October 01, 2025

Eleveo Expands Workforce Management Integration to Support Cisco Webex Calling & Customer Assist

Delivering workforce management to a broader range of Cisco-powered contact centers We’re excited to announce a major expansion of our platform: Eleve...

September 15, 2025

CZ (Global)

Eleveo a.s.

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Franklin, Tennessee

+1 (615) 224-3414

+1 (888) 939-4291

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Eleveo a.s., organizačná zložka Slovensko

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