Recording for Voice, Chat, Email, Text, Screens, video and radios.
Remove, or anonymize details from data collected to ensure contact center compliance
Archive datasets based on configurable rules and automatic categorization.
APIs, Toolbars & Automated Rules pause and resume automatically, protecting PII or PCI information.
Supervise your teams voice interactions with customers in real-time.
Detailed audit logging for every system action with simplified extracts for contact center compliance reviews.