Compliance Solutions

Simply the Most Comprehensive Compliance Solutions on the Market

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Compliance recording can protect your company from theft, litigation & fines. Sleep well knowing elevēo has you covered for everything from voice calls to land mobile radios.

Primary Benefits:

Omni Channel Capture

Recording for Voice, Chat, Email, Text, Screens, video and radios. 


Remove, or anonymize details from data collected to stay in compliance

Media Lifecycle Management

Archive datasets based on configurable rules and automatic categorization.

Auto Pause & Resume

APIs, Toolbars & Automated Rules for pausing recording to protect storage of PII or PCI information.

Live Monitoring

Supervise your teams voice interactions with customers in real-time.

Comprehensive Audit

Detailed audit logging for every system action with simplified extracts for compliance reviews. 

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Manage Privacy, Avoid Fines, Theft & Penalties

Omni-Channel Recording

Your support, sales & back-office business transactions are critical. Protect your interests by recording everything into a single place with automated categorization by type, source, and customer where any interaction can be easily reviewed.

We have been recording voice calls for decades. All over the world our solutions are trusted 


Recording agents, back-office, or salespersons screens can prevent theft, maintain compliance, and prevent fines. 

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Video conversations are more common than ever before and require similar compliance requirements. Are you protecting your business?

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Allow supervisors to monitor agents in real-time as they answer calls. 
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Data Management Features

In today's' landscape, the management of sensitive data captured is critical for compliance regulations, to protect privacy and prevent theft or fraud.

Manage data archival by categories to meet multiple regulatory requirements

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Today's world requires the ability to anonymize personally identifiable information, extract it or delete it entirely  
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As part of compliance, a comprehensive audit capability is a critical component, but don't worry, we have you covered. 
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Auto Pause & Resume

The simplest way to stay compliant is to never record PCI DSS or other sensitive data in the first place. Our solutions help you do just that in multiple ways from agent desktop toolbars to integrations like our EPIC APR product or external API connectors for contact center operational systems.

To assist our healthcare customers, we built an EPIC integration in the epic orchard that automatically pauses audio recording for epic users on sensitive data fields. 

We built a proprietary tool to assist with automatic pause and resume that can sense an application or website being accessed and auto-pause audio or screen recording 

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