Primary Benefits:
![subpage_icons_01](https://www.eleveo.com/hs-fs/hubfs/eleveo/Icons/subpage_icons_01.png?width=60&height=60&name=subpage_icons_01.png)
Omni Channel Capture
Recording for Voice, Chat, Email, Text, Screens, video and radios.
![subpage_icons_02](https://www.eleveo.com/hs-fs/hubfs/eleveo/Icons/subpage_icons_02.png?width=60&height=60&name=subpage_icons_02.png)
GDPR / CCPA / PCI DSS
Remove, or anonymize details from data collected to ensure contact center compliance
![subpage_icons_07](https://www.eleveo.com/hs-fs/hubfs/eleveo/Icons/subpage_icons_07.png?width=60&height=60&name=subpage_icons_07.png)
Media Lifecycle Management
Archive datasets based on configurable rules and automatic categorization.
![subpage_icons_09](https://www.eleveo.com/hs-fs/hubfs/eleveo/Icons/subpage_icons_09.png?width=60&height=60&name=subpage_icons_09.png)
Auto Pause & Resume
APIs, Toolbars & Automated Rules pause and resume automatically, protecting PII or PCI information.
![subpage_icons_11](https://www.eleveo.com/hs-fs/hubfs/eleveo/Icons/subpage_icons_11.png?width=60&height=60&name=subpage_icons_11.png)
Live Monitoring
Supervise your teams voice interactions with customers in real-time.
![subpage_icons_10b](https://www.eleveo.com/hs-fs/hubfs/eleveo/Icons/subpage_icons_10b.png?width=60&height=60&name=subpage_icons_10b.png)
Comprehensive Audit
Detailed audit logging for every system action with simplified extracts for contact center compliance reviews.