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About us

Since Eleveo began in 1999, our team, working with our worldwide network of partners, has devoted itself to providing contact centers worldwide with intuitive and budget-friendly access to the advanced workforce optimization tools and capabilities they need. Eleveo delivers results without complexity.

 

Our 200+ Eleveo employees work in product management & development, engineering, customer support & training, sales and executive leadership through our global headquarters is in Prague and our North American headquarters in Franklin, Tennessee.   

Experiences Converge at Eleveo

Contact center leaders and agents interact with Eleveo’s workforce management, quality management and compliance tools every day. The insights and capabilities we deliver help contact centers run like clockwork – productive, efficient and in compliance. We help managers get agents up to speed quickly and improve continuously so they can deliver the best customer experience possible.

 

Customers. Agents. Contact center decision-makers. Every interaction between these stakeholders flows through Eleveo.  

25

Years of experience

200

Employees worldwide

30

Days Average implementation

90

Countries supported

Easy to Deploy/Manage/Use and Scale.

There’s no need for dedicated IT or data management staff to leverage Eleveo software, and our implementations average 30 days.

Deployment Flexibility

Our on-prem, hybrid and cloud deployment methodologies assure organizations that they can take Eleveo with them regardless of their IT environment.

Embracing Technology

Eleveo is a technology-forward company. We’re constantly working to advance our solutions’ capabilities and the value we deliver to our customers by leveraging automation, artificial intelligence and machine learning.

 


 

Eleveo performs regular security screening, audits our internal processes, and performs vulnerability scans on a regular basis. 

These include, but are not limited to:

  • SOC2 assessment
  • AWS Foundational Security Best Practices
  • CIS Benchmark
  • OWASP ASVS Level 3
  • OWASP Top 10

Join the Eleveo Team

Build the Future with Eleveo