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Posts by Eleveo

Call Center-Datenschutz und -Verwaltung - Ihr Unternehmen hängt in mehrfacher Hinsicht davon ab.

Ihre Datenverwaltungstools und -praktiken können Ihr Unternehmen entweder schützen oder gefährden....
3 minute read

Generative KI: Qualitätsmanagement automatisieren und Konversationsanalyse vorantreiben

Einführung Steigende Anrufvolumina, immer komplexere Anrufe und die Aufrechterhaltung eines...
5 minute read

About Eleveo

Eleveo is a provider of intuitive, functionally advanced, AI-fueled Workforce Optimization tools designed to address the range of challenges managers and decision-makers face in today’s contact centers. Our mission is to elevate every encounter in the contact center with an easy to deploy/use/manage/scale suite of tools that include Call Recording/Media Management, Workforce Management, Quality Management, Analytics and Compliance.


Eleveo offers deployment flexibility - on-prem, in the cloud or in a hybrid environment. We earn a consistent 90+ NPS from our customers and have built a 20+ year reputation in the industry for our commitment to enhancing the customer, agent, and manager experience.