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Resource P.O.S. cover

Resource P.O.S. Improves Coverage and Scheduling for Distributed Agent Teams with Elevēo

Company leverages Elevēo forecasting and scheduling tools to achieve SLAs and enhance brand...

2 minute read
Large Healthcare Organization

Maximizing Call-Recording Reliability and Easing Call-Data Access in Healthcare Contact Centers

Elevēo tools support call-recording, compliance and customer satisfaction efforts across a major...

5 minute read
TAURON - cover

Recording 100% of all calls and fully complying with strict internal security requirements.

Changes in the TAURON GROUP meant TAURON Obsługa Klienta had to run a modern center, with its...

2 minute read