Every interaction between customer and agent and between agent and manager flows through Eleveo. Our Contact Center Workforce Management, Quality Management and Analytics tools elevate each of those encounters.


With Eleveo, your contact center runs like clockwork – productive, efficient and in compliance. Managers gain unprecedented insights. Agents get up to speed quickly and navigate each customer interaction effectively. The customer is satisfied, your brand protected.


NPS score


Years Industry leading global workforce optimization software provider


Customer installation



There is no one-size-fits-all workforce optimization software solution; choosing the right one matters.


Our tools are advanced, but intuitive and easy to use, delivering rapid time-to-value.


You don’t need a dedicated IT or analytics staff to deploy, manage and leverage our tools and reports.


We offer flexible and easily scalable deployment options: on-premises, cloud or hybrid.


Our product suite protects compliance-focused organizations

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We integrate with leading contact center platforms: Cisco Webex Contact Center, Zoom Contact Center and Genesys.


Our customer support is unparalleled: +91 NPS average since 2017

Trusted Brands Trust Eleveo

Eleveo is the provider of choice for over 2,000

contact center customers worldwide.

Valley Metro
Tennessee State Government
City of Fort Collins
Ban Bajio
St. Judes

Protect Your

Contact Centers trust Eleveo to help protect against the legal and financial risk of non-compliance. Our tools safeguard sensitive customer financial and payment information and keep you in line with consumer protection regulations.


GDPR/CCPA/PCI DSS...Eleveo plays a vital role in our customers' efforts to comply with these and an alphabet soup of other regulations. As importantly, we make it easy to verify compliance to auditors.

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Intuitive Contact Center Solutions

Eleveo believes in offering universal access to world-class workforce optimization features and functionality. Every contact center - from the largest to the smallest - can access advanced capabilities that optimize your agent resources, elevate the customer experience and ensure regulatory compliance.


Eleveo is easy to deploy, use, manage and scale. You don't need a dedicated staff to fully leverage our tool suite.

Deployment Flexibility

Eleveo will never force an organization to the cloud. That said, we realize many contact centers have moved or are considering that move, so we make it easy to take Eleveo with you.

We offer on-prem, cloud and hybrid deployment options. Move to the cloud with ease using our Webex Contact Center, Zoom Contact Center and Microsoft Teams integrations.

What Our Customers Say

"If our recording solution goes down and there’s a gap in our call records, we’re in major legal jeopardy, so when I say I honestly can’t remember the last time I received an outage report on Elevēo, that’s significant. We don’t lose calls; it’s that simple."

Team Lead of Corporate Contact Center,

Large Healthcare Provider

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"I have a vested interest in the uptime of our systems. Reliability and ease of use are among the most important attributes these tools can possess. Honestly, I've come to take the Elevēo solutions for granted because they're simple to manage, and they just keeping working. That may be the highest form of praise I can offer!"

Network Administrator,

Large California-based University Healthcare Provider

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"Eleveo’s big differentiator is the support that I've seen both from the local teams as well as the back-end support. Every customer understands they’ll have issues with their software at some point; it's how well the partner addresses the issue that matters, regardless of whether that issue is with the partner solution or the customer. Eleveo is good at jumping in and figuring things out."

Mark Weaver,

Collaboration Solutions Architect, ePlus

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"In my experience Elevēo just works - installations and upgrades go without a hitch. As a salesperson, I shouldn't have to project-manage things, but that’s often the case with many solutions in the Cisco ecosystem. Not with Elevēo. I know it's going to work, and the customer is going to like it.”

Hal Overman,

National Account Manager, ConvergeOne

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Ready to see our platform in action?

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