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Cloud, workforce optimization (WFO)

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AI, workforce optimization (WFO)

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About Eleveo

Eleveo is a provider of intuitive, functionally advanced, AI-fueled Workforce Optimization tools designed to address the range of challenges managers and decision-makers face in today’s contact centers. Our mission is to elevate every encounter in the contact center with an easy to deploy/use/manage/scale suite of tools that include Call Recording/Media Management, Workforce Management, Quality Management, Analytics and Compliance.

Eleveo offers deployment flexibility - on-prem, in the cloud or in a hybrid environment. We earn a consistent 90+ NPS from our customers and have built a 20+ year reputation in the industry for our commitment to enhancing the customer, agent, and manager experience.

CZ (Global)

Eleveo a.s.

IČ: 25730151

Boudníkova 2514/7

Prague 8, 180 00

Czech Republic

info@eleveo.com

+420 222 554 112

US

Eleveo Inc.

Franklin, Tennessee

+1 (615) 224-3414

+1 (888) 939-4291

SK

Eleveo a.s., organizačná zložka Slovensko

Košice, Slovakia

+421 948 892 189

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Top Posts

Why Move Your Contact Center to the Cloud and How to Do It Right

Agentic AI in Workforce Optimization: From Insights to Action

Related Blog Posts

Why Move Your Contact Center to the Cloud and How to Do It Right

Agentic AI in Workforce Optimization: From Insights to Action

Building Better Adherence: Smarter Schedules, Happier Teams

About Eleveo

CZ (Global)

US

SK