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Posts about Product Update

Eleveo Delivers Smarter Workforce Optimization, Greater Flexibility, and Enhanced Platform Readiness

Eleveo is excited to announce our latest product release, bringing new capabilities across Quality...
3 minute read

Eleveo Expands Integrations and AI Capabilities to Elevate Contact Center Performance

Eleveo is excited to introduce a new set of features and enhancements designed to further empower...
2 minute read

Eleveo Expands Workforce Management Integration to Support Cisco Webex Calling & Customer Assist

Delivering workforce management to a broader range of Cisco-powered contact centers We’re excited...
2 minute read

Eleveo Launches Version 10: Powerful New Features, Enhanced UI, and Broader Deployment Flexibility

We’re excited to announce the official release of Eleveo Version 10.0, a long-term supported (LTS)...
1 minute read

Eleveo Product Update 9.7

We’re thrilled to announce the release of our latest product, now available for flexible deployment...
1 minute read

Eleveo Product Update 9.5

Speech Generative AI, Call Recording for Webex Calling and More!
1 minute read

About Eleveo

Eleveo is a provider of intuitive, functionally advanced, AI-fueled Workforce Optimization tools designed to address the range of challenges managers and decision-makers face in today’s contact centers. Our mission is to elevate every encounter in the contact center with an easy to deploy/use/manage/scale suite of tools that include Call Recording/Media Management, Workforce Management, Quality Management, Analytics and Compliance.


Eleveo offers deployment flexibility - on-prem, in the cloud or in a hybrid environment. We earn a consistent 90+ NPS from our customers and have built a 20+ year reputation in the industry for our commitment to enhancing the customer, agent, and manager experience.