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Eleveo Product Update 9.5

Speech Generative AI, Call Recording for Webex Calling and More!
1 minute read

Eleveo Product Update 9.4

We're excited to announce that our latest product release is available with flexible deployment ...
1 minute read

Elevēo Delivers Enhanced Customer Experiences with Webex by Cisco

Eleveo expands partnership with Webex by Cisco to deliver recording and quality management for...
2 minute read

Eleveo Product Update 9.2

Introducing New Features & Functionality in the Eleveo Workforce Optimization Suite! We're excited...
1 minute read

Eleveo Welcomes New VP of Engineering James Branam

Eleveo is proud to announce the addition of James Branam as the new Vice President of Engineering....
1 minute read

Eleveo Receives SOC 2 Type 2 Certification

Eleveo, a leading workforce optimization contact center software provider, proudly announces its...
1 minute read

Introducing New Features & Functionality in the Eleveo Workforce Optimization Suite!

We'reexcited to share our latest software release. After months of planning and development we’re...
1 minute read

Eleveo as a Service is Here!

After months of planning and development work, we’re excited to launch Eleveo as a Service (EaaS)!
1 minute read

Eleveo’s Brian Shore Honored as a 2023 CRN Channel Chief

Franklin, Tennessee, February 6, 2023 — Eleveo today announced that CRN®, a brand of The Channel...
1 minute read

15 Essential Agile Principles Your Company Can Follow To Achieve Success

Eleveo CEO Brian Shore joins fellow executives on the Forbes Business Council to discuss essential...
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About Eleveo

Eleveo is a provider of intuitive, functionally advanced, AI-fueled Workforce Optimization tools designed to address the range of challenges managers and decision-makers face in today’s contact centers. Our mission is to elevate every encounter in the contact center with an easy to deploy/use/manage/scale suite of tools that include Call Recording/Media Management, Workforce Management, Quality Management, Analytics and Compliance.


Eleveo offers deployment flexibility - on-prem, in the cloud or in a hybrid environment. We earn a consistent 90+ NPS from our customers and have built a 20+ year reputation in the industry for our commitment to enhancing the customer, agent, and manager experience.