Case studies

Eleveo case studies

144Notruf trusts Elevēo to record millions of emergency dispatch calls annually

144 Notruf NO is an emergency coordination center for the Austrian Mountain Rescue Service, the...

Quality management completed in half the time with half the infrastructure!

Using CallREC and Excel alone to manage agent call quality limited Provident’s ability to manage...

An African power company lights up their QM process with ScoreCARD!

The company decided to centralize their contact centers and update their purely manual quality...

Large insurance company elevatescustomer experience with ElevēoCall Recording and QMS

IF P&C INSURANCE COMPANY LTD STORY If P&C Insurance Company Ltd.(If) is a property and casualty...

e4e improves customer satisfaction with the deployment of Elevēo CallREC IP recording solution.

Over the last decade, a significant change in the business environment has caused organizations...

Eight million first-response calls recorded in two years

Egyptian Ambulance Organization was required to record calls for complaint investigations and...

Six hundred and eighty branches recorded in SRST mode!

Finansbank Finansbank was obliged to purchase a recording system to meet their legal obligations...

Improvement of Contact Center Service Level

ICON COMMUNICATIONS CENTRES ICON could meet all the agreed KPIs except for Service Level (SL),...

15% increase in QM productivity as a result of simplified reporting and centralized collection and storage

Česká Pojisťovna, the member of Generali CEE Holding, needed a user-friendly tool to provide clear...

CEC Bank, getting big results out of a small contact center with Elevēo

CEC Bank set up their contact center to handle telephone banking transactions. Call Recording was...

CZ (Global)

Eleveo a.s.

IČ: 25730151

Karolinská 650/1

Prague 8, 186 00

Czech Republic

info@eleveo.com

+420 222 554 112

US

Eleveo Inc.

Franklin, Tennessee

+1 (615) 224-3414

+1 (888) 939-4291

SK

Eleveo a.s., organizačná zložka Slovensko

Košice, Slovakia

+421 948 892 189

Keep in touch with us

Copyright © 2025 Eleveo. All rights reserved.
Eleveo a.s., zapsána v obchodním rejstříku vedeném Městským soudem v Praze, v oddíle B, vložka 22865