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Managing Your Contact Center
Call Center Software
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Contact Center Management
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Optimizing Your Contact Center
AI Call Center
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Call Center Automation
Compliance and Quality Management
Compliance
Call Center Compliance Monitoring
Call Center Quality Monitoring
Call Center Recording
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Call Center Analytics
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Call Recording Software
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Call Recording
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About
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Case studies
Eleveo case studies
Eight million first-response calls recorded in two years
Egyptian Ambulance Organization was required to record calls for complaint investigations and...
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Six hundred and eighty branches recorded in SRST mode!
Finansbank Finansbank was obliged to purchase a recording system to meet their legal obligations...
1 Minute Read
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Improvement of Contact Center Service Level
ICON COMMUNICATIONS CENTRES ICON could meet all the agreed KPIs except for Service Level (SL),...
1 Minute Read
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15% increase in QM productivity as a result of simplified reporting and centralized collection and storage
Česká Pojisťovna, the member of Generali CEE Holding, needed a user-friendly tool to provide clear...
1 Minute Read
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CEC Bank, getting big results out of a small contact center with Elevēo
CEC Bank set up their contact center to handle telephone banking transactions. Call Recording was...
1 Minute Read
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Alexander Forbes enhances customerservice with the deployment of Elevēo CallREC IP recording solution
Alexander Forbes Alexander Forbes is a leading provider of financial and risk services...
2 Minute Read
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Advancing clinical outcomes and enhancing the customer experience
A University healthcare provider in California utilizes Elevēo Advanced Contact Center WFO Suite to...
4 Minute Read
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